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Troubleshooting Robotiq Gripper Errors on FANUC CRX

How to identify and resolve common Teach Pendant error messages

Context

This article lists and explains the most common error codes displayed on the FANUC CRX teach pendant when using the Robotiq Gripper Plugin. It helps integrators and technicians quickly identify the cause and apply the correct solution.

These errors typically appear under the prefix: PLUG-001 [Robotiq Gripper-XXX]

 

Information

1. Activation and Communication Errors

  • Gripper not activated [Robotiq Gripper-001]
    • Ensure a ROBOTIQ Activate instruction is placed before any open/close instruction.

    • Check cables for damage or loose connections.

  • Get Gripper status failed [Robotiq Gripper-002]
    • Check wiring and connector integrity.

    • Ensure the system can communicate with the gripper at activation or move.

  • Gripper move failed [Robotiq Gripper-003]
    • Usually caused by poor electrical connection.

    • Inspect all cabling.

  • Gripper activate failed [Robotiq Gripper-004]
    • Same solution: Check cables and power supply.

 

2. Slave ID and Register Errors

  • Get registers failed [Robotiq Gripper-005]
    • Gripper may not be connected during the ID change process.

    • Confirm correct slave ID is selected.

  • Gripper change ID error [Robotiq Gripper-006]
    • Applies to 2F-85/2F-140 models. Ensure the full ID change process completes.

  • Gripper failed to reboot [Robotiq Gripper-007]
    • Retry the ID change process.

  • Gripper failed to change ID [Robotiq Gripper-008]
    • New ID not saved. Repeat the change procedure.

  • Slave ID not present or type must be int [Robotiq Gripper-009]
    • Ensure slave ID is entered and is an integer.

 

3. Parameter Validation Errors

Each of these occurs when required input parameters are missing or invalid.

Error Code

Parameter

Valid Range

Robotiq Gripper-010

Position

0–255

Robotiq Gripper-011

Position out of range

0–255

Robotiq Gripper-012

Speed

0–255

Robotiq Gripper-013

Speed out of range

0–255

Robotiq Gripper-014

Force

0–255

Robotiq Gripper-015

Force out of range

0–255

Robotiq Gripper-016

Wait for motion completed

Must be integer

Robotiq Gripper-017

Wait for motion completed out of range

0–1

Resolution for all above:

  • Confirm all values are set in the interface

  • Use only valid integer inputs within allowed ranges

 

Conclusion

These error codes are designed to quickly alert users to misconfigurations or connection problems. Most can be resolved by:

  • Ensuring activation is done first

  • Verifying all physical connections

  • Using valid, correctly typed parameters

If the issue persists after trying these solutions, please contact Robotiq Support with your error code and system details.

 

Useful Links

 

Updated: October 2025