Troubleshooting Robotiq Gripper Errors on FANUC CRX
How to identify and resolve common Teach Pendant error messages
Context
This article lists and explains the most common error codes displayed on the FANUC CRX teach pendant when using the Robotiq Gripper Plugin. It helps integrators and technicians quickly identify the cause and apply the correct solution.
These errors typically appear under the prefix: PLUG-001 [Robotiq Gripper-XXX]
Information
1. Activation and Communication Errors
- Gripper not activated [Robotiq Gripper-001]
- Ensure a ROBOTIQ Activate instruction is placed before any open/close instruction.
- Check cables for damage or loose connections.
- Ensure a ROBOTIQ Activate instruction is placed before any open/close instruction.
- Get Gripper status failed [Robotiq Gripper-002]
- Check wiring and connector integrity.
- Ensure the system can communicate with the gripper at activation or move.
- Check wiring and connector integrity.
- Gripper move failed [Robotiq Gripper-003]
- Usually caused by poor electrical connection.
- Inspect all cabling.
- Usually caused by poor electrical connection.
- Gripper activate failed [Robotiq Gripper-004]
- Same solution: Check cables and power supply.
2. Slave ID and Register Errors
- Get registers failed [Robotiq Gripper-005]
- Gripper may not be connected during the ID change process.
- Confirm correct slave ID is selected.
- Gripper may not be connected during the ID change process.
- Gripper change ID error [Robotiq Gripper-006]
- Applies to 2F-85/2F-140 models. Ensure the full ID change process completes.
- Applies to 2F-85/2F-140 models. Ensure the full ID change process completes.
- Gripper failed to reboot [Robotiq Gripper-007]
- Retry the ID change process.
- Retry the ID change process.
- Gripper failed to change ID [Robotiq Gripper-008]
- New ID not saved. Repeat the change procedure.
- New ID not saved. Repeat the change procedure.
- Slave ID not present or type must be int [Robotiq Gripper-009]
- Ensure slave ID is entered and is an integer.
3. Parameter Validation Errors
Each of these occurs when required input parameters are missing or invalid.
Error Code |
Parameter |
Valid Range |
Robotiq Gripper-010 |
Position |
0–255 |
Robotiq Gripper-011 |
Position out of range |
0–255 |
Robotiq Gripper-012 |
Speed |
0–255 |
Robotiq Gripper-013 |
Speed out of range |
0–255 |
Robotiq Gripper-014 |
Force |
0–255 |
Robotiq Gripper-015 |
Force out of range |
0–255 |
Robotiq Gripper-016 |
Wait for motion completed |
Must be integer |
Robotiq Gripper-017 |
Wait for motion completed out of range |
0–1 |
Resolution for all above:
- Confirm all values are set in the interface
- Use only valid integer inputs within allowed ranges
Conclusion
These error codes are designed to quickly alert users to misconfigurations or connection problems. Most can be resolved by:
- Ensuring activation is done first
- Verifying all physical connections
- Using valid, correctly typed parameters
If the issue persists after trying these solutions, please contact Robotiq Support with your error code and system details.