When attempting to start the linear axis, the following error message appears: “Please use the safeguard reset before starting the linear axis.” Pressing the reset button, if installed, does not clear this error.
An error message is displayed saying" Please use the safeguard reset before starting the linear axis"
Explanation:
This error occurs when the safety system (e.g., fences, interlocks, safety curtains, or area scanners) has been triggered or when the linear axis hasn't been properly reset. The system requires a safeguard reset to enable the linear axis to function.
Solution:
You need to correctly configure the safety input/output signals to allow safeguard reset functionality, even if no physical reset button is installed.

Inside the controller, the white cable (#1) must be connected either:
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To a 24V source if automatic reset mode is desired, or
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To a normally-open switch if manual reset mode is desired.

This will reset the safety stop, allowing the system to resume normal operation.
Note: Ensure the safeguard system is connected to the black safety connector. If no safeguard device is used, jumpers must be installed between pins 1-2 and 3-4.
If you still can't clear the error on an AX10 V1.3, please refer to this article.