How to Update the Firmware of the FT 300 Sensor

Context

In some cases, updating the firmware of the FT 300 Force Torque Sensor directly on the robot may not work properly. This article explains how to perform a manual firmware update by connecting the sensor to a computer.

Information

Step 1 – Connect the Sensor to a Computer

• Use the RS485-to-USB converter to connect the FT 300 Sensor to your computer.

• Power the sensor using:

  • The robot, or

  • An external power source that provides a constant 24 V / 1 A current.

Step 2 – Choose the Correct Firmware Upgrader

Download the appropriate upgrader depending on your operating system:

• Windows 10 →  FT-300 Firmware Upgrader (Windows 10)

• Windows versions earlier than 10 → FT-300 Firmware Upgrader (below Windows 10)

Step 3 – Run the Upgrader

1. Unzip the downloaded folder.

2. Double-click Robotiq_upgrader.exe.

3. Follow the on-screen instructions to complete the update.

Step 4 – Verify the Update

• After updating, connect the sensor to your computer again.

• Use the Visual Demo Software to confirm the FT 300 is functioning correctly.

Visual demo software link

Conclusion

If updating the FT 300 firmware directly on the robot fails, you can update it manually using the RS485-to-USB converter and the firmware upgrader on a Windows computer. Always select the correct upgrader for your operating system.

Need the firmware files or assistance? Contact support@robotiq.com