Warranty Period After a Product Repair (RMA)
Understand how long repaired or replaced parts remain under warranty
Context
When a Robotiq product is repaired, the repaired or replaced parts are covered by a limited warranty. This article explains the duration and conditions of that warranty.
Information
Warranty Coverage After Repair
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Repaired or replaced parts are covered by a 3-month warranty starting from the date of the repair.
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This warranty applies only to the parts that were repaired or replaced during the RMA process.
Important Notes
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If another part of the product (that was not repaired or replaced) fails after the repair, it is not covered under this warranty.
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Example: If a repaired motor is covered, but a separate sensor fails later, only the repaired motor remains under warranty.
Conclusion
After an RMA repair, Robotiq provides a 3-month warranty for the repaired or replaced parts. Failures unrelated to the repair are not included.
Questions about warranty coverage? Contact support@robotiq.com