Error - The Fingertips don't close completely

Problem

The gripper's fingertips don't close completely.

Troubleshooting

1. Make sure the gripper is not being activated on a part. The activation will set the bearings or the gripper in the space, therefore, activating the gripper on a part will falsely tell the gripper that X position is the fully closed position.
2. Then you can make a new calibration of the gripper. 
   For e-Series
      a.   On the teach pendant, tap the Installation button.
      b.   Select URCapsin the navigation pane on the left.
      c.   Tap the Gripper button.
   For CB-Series
      a.   Go to the Installation tab
      b.   Select Gripper in the left pane
   
3. For both models:
      a.   Tap the Calibration tab
      b.   Tap the Calibrate button corresponding to the gripper you want to calibrate
   Tapping the Calibrate button in the Gripper Calibration menu launches the Calibration wizard. Follow the instructions on the screen of the teach pendant.
   
   
4. Following their respective calibration, the grippers will display their actual stroke, from the fully closed to the fully open position.