Why the Dual Gripper is not working ?

When you are using a dual gripper, there is few steps to do to make the connection working. If you don't make it, the Dual gripper set up may not working.

1. Check if both units have the same slaveID.

Note : This can be done directly in Polyscope if it is a UR robot, use the Robotiq User Interface (RUI) for other robots.

2. You need to scan each gripper one by one. For that, you need to connect the grippers one at a time and make the scan.

For UR: Read the sections pertaining to the software installation of multiple grippers:

For other robots, connect to the Robotiq User Interface and change the slaveID in the Modbus RTU parameters.

You can find a video to help you on E-Learning Videos