How to optimize the communication delay on TM/Omron robot?

Problem

There is a communication problem between a Robotiq gripper and a TM/Omron robot.

The problem can be just a delay or a request not working (grip check, position...)

On TM/Omron, the latency below 3 seconds, can be a normal situation. This is mostly due to the time for communication using the converter RS232.

The occurrence of the delay may happen 1 out of 800 times or more.

 

Troubleshooting

1.   Verify the version of TM Flow.

2.   Verify the version of the Robotiq component.

3.   Verify the version of the RS232-RS485 adapter.

Old adapter

New adapter

 

How to test

Make a small program where the gripper opens and closes and monitor it.

You can include a grip check feature.

 

Solution

1.   Update TM Flow to the latest compatible version.

2.   Update the Robotiq component to the latest compatible version.

3.   Replace the RS232-RS485 adapter.

4.   Try with a different adapter but make sure the new one is from the correct version.

5.   Try a different gripper, coupling, and cable.

6.   If all still fails, contact the Robotiq support team (support@robotiq.com) and provide the necessary information.