If you want to access the full set of features released in our latest URCap, you must upgrade your Robotiq Wrist Camera license.
Prerequisites
- The URCap UCC-1.9.0 or higher must be installed. See this procedure to update the Wrist Camera URCap and Vision Server
- The Vision Server and License dongle must remain plugged in during the upgrade process
- The Wrist Camera must be started
Procedure
1/- Download the license upgrader
2/- Copy the license upgrader at the root of an empty USB stick
3/- To run the license upgrader, insert the USB stick in a USB port on the robot. A license request will be generated on the USB stick
Various messages will appear on the teach pendant during the license upgrade request process. You will be able to remove the USB stick when this message will appear: License request generated, you can now unplug the license upgraded
If you have more than one robot that needs a license upgrade, you can re-use the same USB stick as many time as necessary
4/- A file will be generated on the USB stick, named licenserequest_x-xxxxxxx.txt. Send this file to support@robotiq.com Our support team will generate a file named licenseunlock.txt and send it back to you as soon as possible
5/- When you receive the licenseunlock.txt file, copy it on the root of the USB stick containing the license upgrader file. If you don't have it anymore, refer to step 1 & 2
6/- Insert the USB key into the desired robot. The license upgrader will run and upgrade your Wrist Camera License dongle
If you try to use the licenseunlock.txt file on a robot for which you have not previously done the steps 3 & 4, it will not work. Upgrade the robots for which these steps have been done then start from step 1 for robots that needs a license upgrade request