Disabling "Copilot Soft Transition When Resuming from Safeguard Stop" with Force Copilot

You want to disable the "Copilot Soft Transition When Resuming from Safeguard Stop" feature, but you found the option greyed out.

Is this a bug?
No, this is not a bug.

Explanation:
The ability to enable or disable the "Copilot Soft Transition When Resuming from Safeguard Stop" feature cannot be enabled/disabled while the program is running. Also, the feature should be accessible regardless of whether one has a standard Force Copilot license or any other Copilot License.

Possible Causes:

  1. Program Running or Paused:
    The checkbox for this feature will be greyed out if a program is currently running or even paused. The customer needs to ensure that no program is active before attempting to modify this setting.

  2. Configuration Page Not Refreshed:
    If the customer did not exit and re-enter the Configuration tab after stopping their last program, the page may not have refreshed properly. Exiting and re-entering the Configuration tab serves as a manual refresh and can make the checkbox accessible.

Steps to Resolve:

  1. Ensure that no program is running or paused. Completely stop any active programs.
  2. Exit the Configuration tab and re-enter to refresh the settings page.
  3. Attempt to disable the "Copilot Soft Transition When Resuming from Safeguard Stop" feature again.

Further Validation:
Confirm that the customer has fully stopped all programs before refreshing the Configuration page. If the issue persists after following these steps, additional troubleshooting may be required.

Conclusion:
The issue is likely due to an active program or a need to refresh the Configuration page. License restrictions do not affect this feature’s accessibility.