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Disabling “Copilot Soft Transition When Resuming from Safeguard Stop” with Force Copilot

Why the option may appear greyed out and how to resolve it

Context

You may want to disable the “Copilot Soft Transition When Resuming from Safeguard Stop” feature. However, the checkbox sometimes appears greyed out. This is not a bug. The option’s availability depends on program state and page refresh, not on license type.

Information

Explanation

  • The setting cannot be modified while a program is running or paused.

  • The feature is accessible with any Copilot license, including the standard Force Copilot.

Possible Causes

  • Program running or paused: The checkbox will be greyed out if a program is active, even if paused.

  • Configuration page not refreshed: If you did not exit and re-enter the Configuration tab after stopping a program, the page may not update properly.

Steps to Resolve

  1. Ensure that no program is running or paused. Completely stop any active programs.

  2. Exit the Configuration tab and re-enter to refresh the settings page.

    • [INSERT IMAGE step 2 here]

  3. Attempt to disable the “Copilot Soft Transition When Resuming from Safeguard Stop” feature again.

Further Validation

  • Confirm that all programs are fully stopped before refreshing the Configuration page.

  • If the issue persists after these steps, additional troubleshooting may be required.

Conclusion

If the option is greyed out, it is usually due to an active program or the need to refresh the Configuration page. License restrictions do not affect this feature’s accessibility.

Need more help? Contact Robotiq Support

Updated – August 2025